Terms & Conditions

1. Agreement & Acceptance

These Terms and Conditions ("Agreement") govern all build-on-site construction services provided by Banner Buildings ("Company," "we," "us") to the customer ("Customer," "you") for the installation of a built-on-site storage building or shed.

By paying a deposit, submitting a build request, or scheduling a build date, you confirm that you have read, understood, and agreed to all terms set forth in this Agreement. No alterations to these terms are valid unless made in writing and signed by an authorized representative of Banner Buildings.

2. Deposit & Payment

• Deposit: A non-refundable deposit equal to 25% of the total quoted price is required to secure your build date. The deposit is applied toward your total balance.
• Balance Due: The remaining balance is due upon completion of the building, before the crew departs the property. Payment is collected after you have had the opportunity to inspect the finished building.
• Accepted Payment Methods: Cash, personal or business check, and all major credit cards.
• Returned Checks: A $35 returned check fee will be charged for any check that does not clear.
• Pricing: Quoted prices are valid for 30 days from the date of the quote. Prices may be adjusted if materials costs change significantly before a deposit is paid.

Note: The deposit becomes non-refundable once materials have been ordered for your build. See Section 7 for full cancellation terms.

3. Site Requirements

Because we build directly on your property, the Customer is responsible for ensuring the build site meets the following minimum conditions before the scheduled build date:

• The site must be cleared of all debris, vegetation, brush, stored items, and obstructions within the footprint of the building plus 4 feet on all sides.
• The ground must be reasonably level — no more than 6 inches of variation across the building footprint (see Section 5 for leveling fees when this threshold is exceeded).
• The site must not have standing water, excessive mud, or saturated soil that prevents safe operation of tools and equipment.
• A clear, unobstructed access path must exist for the crew and their vehicle from the street or driveway to the build site.
• Any gates, fences, or overhead obstructions along the access path must be addressed before the crew arrives.
• Dogs and other pets must be secured away from the work area for the duration of the build.

4. Site Not Ready — Trip Fee

When our crew arrives at your property on the scheduled build date and is unable to begin or complete construction due to conditions within the Customer's control, a trip fee will be assessed.

Conditions that trigger the trip fee include, but are not limited to:

• Build site is not cleared of debris, vegetation, or stored items.
• Crew cannot access the build location due to locked gates, blocked driveways, or vehicles parked in the way.
• Customer is not present or reachable at the scheduled build time and a responsible adult is not available to authorize work.
• Ground conditions (mud, standing water, saturated soil) were not disclosed and make construction unsafe or impossible.
• The build location has changed from what was agreed upon and the new location does not meet site requirements.

The trip fee is due immediately and is separate from any deposit paid. The build will be rescheduled after the fee is paid and the site issues are resolved.

5. Unlevel Ground — Leveling Fee

Our standard pricing assumes the build site is within 6 inches of level across the full footprint of the building. When the site exceeds this threshold, additional labor is required to shim and level the floor system properly.

Important notes regarding leveling:

• The leveling fee applies regardless of the size of the building.
• For sites with extreme slope (more than 18 inches of variation), we may recommend a concrete pier or gravel pad foundation before construction. In such cases, we will notify the Customer and provide options before proceeding. If the site cannot be safely leveled by shimming alone, the build may be postponed until a proper foundation is in place.
• If the leveling need is discovered on the day of the build, the $100 fee will be added to the Customer's balance due at completion.
• Leveling by shimming is not a substitute for a proper foundation on severely sloped lots. Banner Buildings is not responsible for structural issues resulting from customer-refused foundation upgrades on extreme slopes.

6. Poor Site Conditions

Banner Buildings reserves the right to delay or decline construction when site conditions pose a safety risk to our crew or would result in an unsatisfactory build outcome. Poor site conditions include:

• Saturated or unstable soil: Ground that is waterlogged, excessively soft, or prone to shifting after construction may require a gravel pad or concrete piers before we can build.
• Active standing water: We will not build in areas where water is actively pooling at or near the building footprint. Drainage issues must be resolved before construction begins.
• Overhead hazards: Low-hanging power lines, trees, or other overhead obstructions that put the crew or the finished building at risk must be cleared by the Customer prior to the build date.
• Underground utilities: The Customer is responsible for identifying and marking any underground utilities, irrigation lines, or buried cables within the work area. Banner Buildings is not liable for damage to unmarked utilities.
• Extreme slopes exceeding 18 inches: Sites with variation greater than 18 inches across the footprint require a gravel pad or concrete piers as a foundation condition. Construction will not proceed until an appropriate foundation is in place.

When we encounter poor site conditions on the day of a build, we will communicate the issue to the Customer immediately. If construction must be postponed because of undisclosed conditions that are the Customer's responsibility, the $250 trip fee (Section 4) applies.

If Banner Buildings determines that a site is unsuitable and advises the Customer against placing a building in a specific location, Banner Buildings is not liable for any damage or structural issues that result from the Customer's decision to proceed at that location.

7. Access Requirements

The Customer must ensure clear, safe access to the build site for our crew, their vehicle, and building materials. Minimum access requirements:

• A driveway, path, or yard route at least 8 feet wide and clear of parked vehicles, fencing, and low branches.
• Overhead clearance of at least 10 feet along the entire access route.
• Gates or fence sections must be open and accessible on the build date. If a gate requires a code or key, it must be provided to the crew upon arrival.
• The route to the build site must be able to support the crew's truck without risk of sinking into soft ground.

If access is blocked or inadequate when the crew arrives, the $250 trip fee will apply and the build will be rescheduled.

8. Cancellation & Rescheduling

• Cancellation before materials are ordered: The Customer may cancel their scheduled build and receive a full refund of the deposit at any time before Banner Buildings places a materials order for that build. We will notify the Customer when materials have been ordered, which is typically 1–2 weeks before the scheduled build date.
• Cancellation after materials are ordered: Once materials have been ordered for a specific build, the deposit is non-refundable. The Customer may still reschedule the build at no additional charge (subject to availability), but the deposit cannot be returned.
• Rescheduling: We understand that schedules change. Customers may reschedule their build date at no charge provided at least 48 hours’ notice is given before the scheduled build date. Rescheduling with less than 48 hours’ notice may result in a $75 rescheduling fee.
• No-show or same-day cancellation: If the Customer cancels on the day of the build or is unreachable when the crew arrives, the full $250 trip fee applies in addition to the deposit being non-refundable if materials have been ordered.

9. Weather Delays

Banner Buildings monitors weather conditions closely. We will contact the Customer as early as possible if a build must be postponed due to unsafe weather conditions (heavy rain, lightning, high winds, or extreme temperatures).

• Weather-related postponements are at no cost or penalty to the Customer.
• Your position in the build schedule is preserved through weather delays — delays do not move you back in line.
• We will work with the Customer to reschedule to the earliest available date.
• Banner Buildings is not responsible for losses or inconveniences resulting from weather-related delays, including but not limited to storage costs, equipment rentals, or time off work.

10. Permits & Setbacks

Permit requirements and property line setbacks vary by county and municipality. The Customer is solely responsible for:

• Determining whether a permit is required for the planned building size and location.
• Obtaining any required permits before construction begins.
• Ensuring the building is placed in compliance with all applicable setback requirements from property lines, fences, existing structures, and easements.
• Notifying any applicable HOA and obtaining required approvals before construction.

Banner Buildings offers a permit drawing service for $300, which includes permit-ready construction drawings, specifications, and supporting documentation. This service assists with the permit application process but does not guarantee permit approval, as all approval decisions rest with the local authority having jurisdiction.

Banner Buildings is not responsible for fines, required relocations, or removal costs resulting from unpermitted builds or setback violations. If a building must be moved or removed due to a permit or setback violation, all associated costs are the Customer's responsibility.

11. Warranty

1-Year Workmanship Warranty: Banner Buildings warrants all installation and labor for a period of one (1) year from the date of completion. This warranty covers defects arising from our work, including framing, roofing, siding, trim, doors, and windows.

The workmanship warranty does not cover:

• Normal wear and tear
• Damage caused by weather events (wind, hail, flooding, falling trees)
• Damage caused by the Customer or third parties
• Issues arising from the Customer’s failure to maintain the building
• Structural issues resulting from site conditions that were the Customer’s responsibility (e.g., settling due to unstable soil or improper drainage)

LP SmartSide Product Warranty: All siding and trim is LP SmartSide, which carries a 5-Year 100% Labor & Replacement Warranty and a 50-Year Limited Prorated Substrate Warranty provided by LP Building Solutions. These are manufacturer warranties separate from Banner Buildings’ workmanship warranty.

Roof Warranty: Shingle roofs use TAMKO Stormfighter FLEX architectural shingles with a 25-year manufacturer’s warranty. Metal roof systems carry a 10-year manufacturer’s warranty. Both are subject to the manufacturer’s terms and conditions.

To make a warranty claim, contact Banner Buildings at (706) 568-0500 or bannerbuildings1@gmail.com. We will respond within 2 business days to schedule an inspection.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Banner Buildings’ total liability to the Customer for any claim arising out of or related to services provided under this Agreement shall not exceed the total amount paid by the Customer for those services.

Banner Buildings is not liable for:

• Indirect, incidental, consequential, or punitive damages of any kind
• Loss of use, loss of income, or business interruption
• Damage to underground utilities, irrigation systems, or buried cables not marked by the Customer
• Damage to the Customer’s property resulting from vehicle or equipment access on the Customer’s driveway, lawn, or yard — we take care to minimize impact but cannot guarantee turf or surface conditions
• Issues arising from the Customer’s failure to comply with permit, setback, or HOA requirements

13. Governing Law

This Agreement is governed by the laws of the State of Georgia. Any disputes arising under this Agreement that cannot be resolved informally shall be submitted to binding arbitration in Muscogee County, Georgia, under the rules of the American Arbitration Association. The prevailing party shall be entitled to recover reasonable attorney’s fees.

If any provision of this Agreement is found to be unenforceable, the remaining provisions will remain in full force and effect.